Refunds may be issued under the following circumstances:
Eligible Refund Cases
Refunds may be approved if:
- The product was not delivered
- The wrong item was delivered
- The item is significantly different from the description
- The item arrives damaged
Refund Process
- Buyer submits a refund request within 7 days of delivery.
- Seller reviews the request.
- If approved, refund is processed via the original payment method.
Non-Refundable Cases
Refunds may not be granted if:
- The buyer changes their mind after delivery
- The product was used or damaged by the buyer
- The return request is outside the allowed timeframe