Privacy Policy

Last updated: 14-03-2026

CaptinQ Marketplace ("we", "our", "us") respects the privacy of its users and is committed to protecting personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our marketplace platform.

1. Information We Collect

We may collect the following information:

Personal Information

1. Full name
2. Email address
3. Phone number
4. Billing and shipping address
5. Payment information (processed via third-party providers)

Account Information

1. Username
2. Password (encrypted)
3. Order history
4. Seller information

Technical Data

1. IP address
2. Browser type
3. Device information
4. Cookies and analytics data

2. How We Use Your Information

We use collected information to:

1. Create and manage user accounts
2. Process orders and payments
3. Facilitate communication between buyers and sellers
4. Improve platform functionality
5. Prevent fraud and abuse
6. Send service notifications and updates

3. Data Sharing

We may share data with:

1. Payment providers
2. Delivery partners
3. Sellers (only necessary order information)
4. Legal authorities when required by law

We do not sell personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect user data against unauthorized access, loss, or misuse.

5. User Rights

Users may:

1. Request access to their data
2. Request correction of incorrect data
3. Request deletion of their account and personal data

Requests can be submitted via: info@captinq.com

6. Cookies

Our platform uses cookies to:

1. Maintain login sessions
2. Improve user experience
3. Analyze website traffic
4. Users can disable cookies in their browser settings.

7. Policy Updates

We may update this policy at any time. Continued use of the platform constitutes acceptance of the updated policy.