KYC & Seller Verification Policy

Last updated: 14-03-2026

To ensure a safe and trustworthy marketplace, CaptinQ Marketplace requires sellers to complete an identity verification process.

Seller Verification Requirements

Sellers may be required to provide:

Full legal name
Government-issued ID (passport, ID card, or driver's license)
Valid phone number
Email address
Business registration (if applicable)
Bank account details for payouts

Verification Process

The platform may verify seller information by:

Reviewing identification documents
Sending verification codes to email or phone
Checking payment or bank account ownership

Purpose of Verification

Verification helps to:

Prevent fraud
Protect buyers
Comply with financial regulations
Ensure seller accountability

Failure to Verify

If a seller fails verification:

Their listings may be removed
Their account may be suspended
Funds may be temporarily held